Return and Refund
At Hemkär Decor, we strive to ensure your satisfaction with every purchase. However, if you're not entirely happy with your order, we’re here to help.
Returns
- You may return any item within 14 days of receipt for a refund or exchange.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Please include proof of purchase with your return.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7-10 business days,
minus the $10 restocking fee
Postage
- Customers are responsible for covering return postage costs.
- We recommend using a trackable shipping method, as we are not responsible for items lost during return transit.
How to Start a Return
- Contact us at sales@hemkardecor.com to initiate the return process.
- Ship the item back to us at provided address